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    ukulele

    At My Guitar Shop in Bangladesh, we aim to ensure your complete satisfaction with your purchase. If you are not satisfied with your purchase, please review our return and refund policy.

    Return Policy

    You may return most new, unopened items within 30 days of delivery for a full refund. Items must be returned in their original packaging and condition.

    Non-Returnable Items

    • Once you exchange any product

    Return Process

    To initiate a return, please contact our customer service team at contact@myguitarshopinbd.com with your order number and reason for return. We will provide you with return instructions.

    Refund Policy

    Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.

    Shipping Costs

    You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Exchanges

    If you need to exchange an item for the same product, please contact us at contact@myguitarshopinbd.com  We will provide instructions on how to send your item for an exchange. Don’t hesitate to contact us if you have any questions about our return and refund policy.